Privacy Policy

Welcome to Nitro IPTV. Your privacy is our priority, and we are dedicated to safeguarding your personal data. Should you have any queries or worries about our policy or how we handle your information, feel free to reach out. contact us via WhatsApp.

1. Data We Collect

You provide us with personal information voluntarily when you register for our IPTV service, inquire about our offerings, or contact us directly.

The personal data we gather consists of the following:

• Contact Information: Your email address for account creation and communication.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
• Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.

2. How We Use Your Data

The information we collect or receive is utilized in the following ways:

• To provide and manage your account. We use your information to create your account and keep it functional.
• To process transactions. Your data is used to bill you for using our services.
• To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
• To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.

3. Legal Bases for Processing

The processing of your data is grounded in the following legal principles:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4. Data Retention

Your personal data will be retained only for the duration necessary to fulfill the purposes outlined in this privacy policy, unless a longer period is mandated or allowed by law, such as for tax, accounting, or other legal obligations.

5. Cookies & Tracking Technologies

We might employ cookies and comparable tracking tools to access or retain information. These are primarily functional cookies necessary for the website and client area to function correctly, and we avoid using intrusive tracking cookies for advertising.

6. Third-Party Services

We could disclose your data to third-party vendors, service providers, or agents who provide services for us or on our behalf and need access to this information to complete their work. Examples include:

• Payment Gateways: To process your payments securely.
• Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.

7. Data Security

We have established suitable technical and organizational safeguards aimed at securing any personal data we handle. Nonetheless, keep in mind that we cannot ensure the internet itself is entirely safe.

8. Your Data Protection Rights

Based on your location, you might be entitled to the following rights concerning your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.

To make use of these rights, please contact us via WhatsApp.

9. Children’s Privacy

The use of our service is restricted to users who are 18 years or older. We do not knowingly obtain personal information from anyone under 18.

10. Contact Us

If you need clarification or wish to share thoughts on this policy, kindly contact us via WhatsApp.