Contact Nitro IPTV
Acquire Nitro IPTV Get help with setup, billing, or channel matters. Our dedicated team is available anytime on WhatsApp or contact us via email.
Help & Guides
Check Installation for step-by-step device setup and troubleshooting tips.
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General Inquiry
Curious about setup, billing, or service? Message us for assistance.
Sales & Billing Assistance
Get advice, manage subscriptions, or resolve billing issues.
How Can We Help You?
Select a category to receive customized guidance and shortcuts.
Setup & Installation
Comprehensive tutorials for Smart TV, Firestick, Android, iOS, MAG, and additional devices.
Billing & Payments
Payment, invoice, or receipt issues? Our secure Stripe checkout handles it all.
Technical Issues
Questions about buffering, EPG, or the app? We’ll assist in optimizing your setup.
Channel Requests
Tell us the channel or region you’re looking for, and we’ll check its availability.
Account & Activation
Missing your credentials or activation email? We’ll quickly verify and resend it.
Apps & Compatibility
Receive suggestions for the top IPTV apps and optimal settings for your device.
Frequently Asked Questions
Get immediate responses to typical questions about support, setup, billing, and devices.
Please provide details about your device, app, plan, and a short description of the problem.
Check your spam or junk folder. If it’s still not there, contact us via WhatsApp We’ll promptly resend it to you.
Extra connections can be added as optional features. Contact sales for more information when you reach out.
Visit our Installation page for detailed guides on Firestick and other devices.
Check our Refund Policy to understand eligibility, timelines, and the process for submitting a request.
On Smart TV: Smart IPTV or IPTV Smarters. Android devices: TiviMate or IPTV Smarters. iOS: GSE Smart IPTV or IPTV Smarters.
Use a connection with 30+ Mbps, opt for 5GHz Wi-Fi or Ethernet, turn on hardware acceleration, raise the buffer size, and close any other downloads or streams.
Within your app configuration, refresh or reload to update playlists and EPG data. When necessary, delete and reinsert your M3U and EPG URLs.
Major credit cards are processed through Stripe.
Certainly. Manage your renewal preferences via your account dashboard, or contact our support team for guidance.
Our Response Times
- Priority support: within 1–2 hours
- Email support: 2–8 hours
- Technical issues: Promptly